Government Sector

EMPOWERING DECISION MAKERS

The world has become more complex and today’s government organisations and decision makers face challenges that did not exist before:

  • Aging and growing populations in our communities are demanding more support services and infrastructure enhancements
  • Increasing globalisation and foreign competition are forcing productivity changes that are leading to offshoring and outsourcing
  • International events affecting local community harmony
  • Local organisations are pressing for enhanced government accountability, reduced regulatory burdens and increased automation between themselves and governments
  • An ongoing rewriting of industry norms and business models as a result of digital disruptions
  • Revenue streams at all levels of government are stalling, budgets are being cut, and decision-makers are therefore expected to do more with less.

WE WORK ALONGSIDE OUR CLIENTS IN A TRUE PARTNERSHIPS TO ENSURE THE JOB GETS DONE

Citadel has a unique understanding of the different challenges that organisations face and have developed a range of professional advisory, training and technology solutions to help empower decision makers.

We think creatively and partner closely with our clients to solve their toughest challenges. We pride ourselves on:

  • Delivering results not just reports
  • Our exceptional staff
  • Without the traditional exorbitant fees.

 

Our government clients benefit from working with us because:

  • We generate strategies that maximise their effectiveness, efficiency and accountability
  • We ensure our recommendations are tailored to their unique organisational context
  • We assist with delivering decisive improvements in direction, corporate culture and performance
  • We work alongside them in true partnership to ensure the job gets done.

WORKFORCE MANAGEMENT SOLUTIONS

Re-allocation of resources, capability reviews and assessments and the provision of leadership and management capabilities

PROJECT & PROGRAM DELIVERY

Fit-for-purpose and aligned with your business strategy organisational needs

IDENTITY MANAGEMENT AS A SERVICE

Our Trusted Identity as a Service enables agencies to establish and manage a single unique identity record for each employee

ENTERPRISE CONTENT MANAGEMENT

Strategies and tools to enable effective management of the lifecycle of your content & documents

CASE STUDIES

INTRANET AND INTERNET ENHANCEMENTS

In 2013, Citadel was engaged to migrate 16 agency intranet and internet sites from a Lotus Notes / Domino Platform to a newly installed SharePoint platform which included:

  • Analysing the existing 16 sites and their content
  • Running a Design Rationalisation and Accessibility workshop
  • Developing an Information Architecture and building a security-assured physical infrastructure
  • AdvisingĀ on file name conventions
  • Confirming taxonomy and metadata standards for each file and directory structure
  • Re-creating each of the externally facing websites by creating master pages, CSS and navigation as a like-for-like representation of the previous site in SharePoint
  • Ensuring Web Content Accessibility Guidelines (WCAG) compliance and insertion of appropriate metatags
  • Migrating all existing content (some 8000 pages, links, graphics and imagery) across to the new platform.

 

The engagement was delivered on time and on budget, and is one of many thatĀ Citadel has completed involving SharePoint, HPE TRIM/Records Manager, DRUPAL, GovCMS or the Objective platforms.

550

COMPLETED ENGAGEMENTS

240

PANELS AND CONTRACTS

70000

TRAINED STAFF